The 21st century guest is used
to experiencing digital self- service wherever they go. At airports, train stations, movie theatres
and even at fast food restaurants. One area where this has not yet happened is
When guests enter a lobby they are usually
faced with an enormous front desk where they have to stand in line to check in
and wait for their credit card to be checked before they receive the key to
For some guests this can be a daunting and
tiring process. Especially after a long days travelling, with an energetic and
impatient 5 year old in tow. Sometimes you just want to walk in, get face to
face friendly service and get to your room for that refreshing shower as
quickly as possible, without having to listen to the complaints of other guests
waiting in line before you.
So why not streamline this process. Shorten
the waiting time and give your guests a warmer welcome? How? By ditching the
desk and implementing new technology to automate the check in.
By Removing the physical barrier between
host and guest, you have the opportunity to create a more personal, human touch.
Welcome your guests as if into your home, into a living room type atmosphere
with cosy check in lounges where guests have the freedom to check in
themselves, but can also ask a personal check in assistant for help if
required. One who actually makes eye contact with you and smiles instead of
staring at his computer screen while he checks your details.
First impressions are everything. So why not design the perfect environment to warmly welcome your guests in your lobby and use technology to speed up the check in process. This way you can also turn your reception area into a multi functional area that is 100% in line with your overall hotel concept.
So if you’re ready to give
your guests the 21st century welcome they deserve and desire, ditch
the desk! Replace it with a homely welcome area. Add a little fun and a large
dose of technology and be amazed at what you can achieve.
Carl Mills – Storyteller & Concept Creator at Studio Stoerrr
For the award winning Vommuli Resort Stoerrr – Concepts created the Kids Club and selected high quality kids design & play products for the play & workshop area & kitchen. High quality design make sure that children are happy and the whole family will enjoy the stay at Vommuli Resort. Picture below Kids Club Play area, arts & crafts workshop and a small selection of the products like toys, children’s furniture, Kitchen equipment and play objects that has been installed in the Kids Club Area.
Kids Club Play Area, Arts & Crafts workshop
Kids Club Kitchen & cooking workshops
Kids Club Vommuli Resort Product Sourcing & Styling
St. Regis Vommuli Resort Maldives opened on november 2016
The highly anticipated St. Regis Maldives Vommuli Resort by hospitality giant Starwood Hotels & Resorts opened on 1 November 2016.
Reviews on St.Regis Vommuli Resort, Maldives, Starwood Hotels
“The staff at the kids club were also tremendous. They had great activities for the kids, mixing quiet time of arts and crafts with active time running around playing indoor soccer and going out on the playground. In terms of food we would recommend the Kids Pass for your children’s meal options, which at $30/day for lunch and dinner is a great way to avoid having to buy them a $50 entre they may not eat. We spent Christmas at the resort, and this again showed how they spared no expense. The kids club organized a Christmas tree lighting party with carols and snacks. Kids went around the island caroling. Christmas morning Santa arrived on a Jet Ski bearing personalized gifts for each of the children, while parents were treated to champagne.”
“Mummy, can I go to the Kid’s Club please?” That’s my 6 year old son’s favorite place to check out everyday at Stregis Maldives. He had lots of fun playing with the other kids he met there and also participating in the fun-filled and educational activities which were properly planned on a daily basis. He was very reluctant to leave the beautiful resort cause he said he will miss the kids club very much.- Thanks to Eeklin, Tripadvisor Contributor from Malaysia